Trust-Building Framing
The message's wording presents the request as familiar, understanding, credible, or routine. Attackers use a reassuring presentation to make a request look ordinary and safe to go along with.
Mapped to
MITRE ATT&CK®
Sub-techniques
TE0028.3
Rapport-Building Language
The message uses warm, familiar, or inclusive wording to create closeness around its request. Attackers use friendliness so a request reads like a small favor between people who know each other.
TE0028.4
Empathetic Reassurance
The message says it understands a worry or difficulty you may have and reassures you that acting is safe. This kind of reassurance makes engaging seem low-risk.
TE0028.9
Technical Credibility Framing
The message gives a technical explanation, diagnosis, or procedure, often with jargon, to back up its request or proposed fix. Attackers use technical detail to make a request look expert and credible.
TE0028.10
Routine Workflow Framing
The message presents its request as a standard, expected, or already arranged step in normal work. Attackers make requests look routine so they get handled like everyday tasks.