Technical Support Pretext
The message claims there's a problem or infection on a device, software, or account and offers help from support staff. Attackers use this to get people to call, reply, or follow their instructions.
Also known as
- Aliases
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- tech support scam
- remote access scam
- fake IT help desk
- Broader terms
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- phantom hacker scam
- imposter scam
- Named examples
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- Microsoft support scam
Connected in PH!SH
Techniques